What are the current trends in conversational AI?


Nithya Thadani (CEO at RAIN)

Nithya Thadani talks about some of the trends occurring in the field of conversational AI. She discusses the emergence of company-owned or first-party assistants that do not compete with Google and Amazon but offer their customers customized Voice AI experiences. She delves into some of the new touchpoints for conversational AI such as its use in vehicles.


About Author

Nithya Thadani


Within over a decade of experience in customer-centric strategy, digital product development and execution for Fortune 500 clients. Nithya Thadani has led business transformation projects for Anheuser-Busch, MTV, Church & Dwight, Toys R Us, Pfizer and Samsung.

Interviewed By

Vanessa Tyler

Vanessa Tyler

Sarder TV Journalist, and Emmy Award-Winning Journalist & Anchor

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