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Tell us about the Capella Group of hotels

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By on Business, Sarder Author Talks

Horst Schulze (Author & Founding President and COO, Ritz Carlton)

Horst Schulze talks about the ultra-luxury chain of hotels known as the Capella Group that he started after he left the Ritz Carlton. According to Schulze, he was one of the first individuals to enter the ultra-luxury hotel market where the goal is to take care of customers the way they want to be treated.

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About Author

Horst Schulze

Author & Founding President and COO, Ritz Carlton

As founding president and COO of Ritz-Carlton, Horst Schulze established a new standard of excellence in his industry. He energizes organizations to reconnect with their service commitment. Horst is the author of Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise.

Interviewed By


Vaishali Jain

Vaishali Jain

Sarder TV Journalist, and Former Bloomberg TV Journalist

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