Author

Introduction – Michelle Lederman

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Introduction – Pankaj Ghemawat

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Full Interview – Michael Cusumano

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Full Interview – Denise Brosseau

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Introduction – Denise Brosseau

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Introduction – Michael Cusumano

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Introduction – Terri Griffith

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Learning is… what remains after the facts have been forgotten

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Full Interview – David Rose

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Introduction – Linda Popky

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