Inc. Magazine Business Owners Council in association with SarderTV presents a discussion with Jim McCann, CEO of 1-800-Flowers and author of Talk Is Not Cheap. He talks about his background and work experience starting out as a paint contractor working for his father, then moving to social work and eventually to owning flower shops. He discusses the lack of entrepreneurial role models growing up and what it was like working seven days a week nearly round the clock when he started out.