
How does a membership economy change the customer relationship?
Robbie Baxter (Author of The Membership Economy) Robbie Baxter talks about how implementing a membership economy changes how companies treat their customers due to the long term focus of the relationship.

What is the Most Effective Learning Method?
Heather Bennett (CEO & VP of Learning, ShoreTel) Heather discusses that a multi prong approach is the way they work at…