What’s the power of the “invite & flashlight?”
Brian Barnier (Author of The Operational Risk Handbook for Financial Companies) Brian Barnier talks about the power held by operational risk managers which includes inviting people to train where they can…
How do you develop your high potential managers for future leadership roles?
Lois Braverman (Author & CEO, Ackerman Institute for the Family) Lois Braverman discusses the two-year mentorship program at her organization that…
Innovation
Marketing & Sales
What are the top 3 secrets for superior customer service?
Joe Ilvento (Author & CLO, CommVault Systems) Joe Ilvento provides an overview of the three main actions that anyone involved in…
What is the impact of social media on public relations?
Rob Flaherty (CEO, Ketchum) Rob Flaherty addresses the issue of the impact of social media has had on the field of…
