How can organizations prepare for coming changes to jobs?
Larry Boyer (Futurist, Economist, Analyst, Visionary) Larry Boyer provides his recommendations for organizations to be prepared for coming changes to jobs in the light of technological improvements. He talks about the…
What are the biggest challenges facing CLOs?
Daniel Lovely (Former CLO, AIG) Dan Lovely provides his views on the biggest challenges facing Chief Learning Officers. This includes being…
Innovation
Marketing & Sales
What is the key to getting customer referrals?
Joe Ilvento (Author & CLO, CommVault Systems) Joe Ilvento talks about ways in which companies can improve the chances that they…
What are good customer service benchmarks?
Joe Ilvento (Author & CLO, CommVault Systems) Joe Ilvento goes through some of the common benchmarks or metrics in customer service…
