How do you determine what customers value?
Horst Schulze (Author & Founding President and COO, Ritz Carlton) Horst Schulze talks about how many leaders make assumptions about what customers value without doing the work. According to Schulze, making…
What is your role as Chief Culture Officer?
Dennis Budinich (Chief Culture Officer, Investors Bank) Dennis Budinich talks about the many responsibilities that fall under his role as Chief…