
How do you define a crisis?
Eric J. McNulty (Author & Associate Director of Research, Harvard University) Eric McNulty defines an event that would require leaders to have strong crisis management skills. According to McNulty, these “are…

What future trends do you see for the personal care industry?
Mike Indursky (Former President, Bliss World) Mike Indursky provides his predictions for the personal care industry in terms of retail growth,…