Why do managers react to “traps”?

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Ilene Marcus (Author & CEO, Aligned Workplace)

Ilene Marcus explains that there are two main types of triggers that can occur when employees bait their supervisors. She goes over personal triggers that can occur when behavior reminds us of something that has bothered us in the past and mirror triggers when an employee does something that makes us aware of our own behavior that we don’t like.


About Author

Ilene Marcus

Author & CEO, Aligned Workplace

Ilene Marcus is the author of the book Managing Annoying People, and founder of the consulting firm, Aligned Workplace. With professional experiences ranging from the public sector to tech pioneer DoubleClick, stalwart nonprofit organizations to healthcare companies, and from product-driven small businesses to leading CEO organization Vistage International, Marcus is known for her ability to quickly assess situations and define actionable solutions.

Interviewed By

Vanessa Tyler

Vanessa Tyler

Sarder TV Journalist, and Emmy Award-Winning Journalist & Anchor

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