How should leaders approach using adaptive action?

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Glenda Eoyang  (Author & Founding Director, HSD Institute)


Glenda Eoyang provides her recommendations on how leaders can be comfortable with the use of the adaptive action model within their organizations. She suggests that leaders start small with a specific problem or issue, ask the right questions, and just do it. According to Eoyang, once you try adaptive action you will learn how to apply it to other situations and you will build up your adaptive action muscles.

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About Author

Glenda Eoyang

Author & Founding Director, HSD Institute

Dr. Glenda Eoyang works with public and private organizations to help them thrive in the face of overwhelming complexity and uncertainty. She is a pioneer in the field of human systems dynamics (HSD), which she founded. Through HSD Institute, Glenda uses her models and methods to help others see patterns in the chaos that surrounds them, understand the patterns in simple and powerful ways, and take practical steps to shift chaos into order. Glenda’s latest book, with co-author Royce Holladay, is Adaptive Action: Leveraging Uncertainty in Your Organization.

Interviewed By


Vaishali Jain

Vaishali Jain

Sarder TV Journalist, and Former Bloomberg TV Journalist

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