How do you Define “Right People”?

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Heather Bennett (CEO & VP of Learning, ShoreTel)


Heather addresses the way she hires people. According to Heather, first and foremost the right culture fit is the most important factor in determining the right person for a job. Experience and skills are very important but as long as a person is willing to learn then the culture fit and the belief in company values is key to finding the right employee.

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About Author

Heather Bennett

CLO, M5 Networks

Heather Bennett oversees the People department at ShoreTel’s Cloud Division. Believing that employee satisfaction is key in helping any organization reach its business objectives, the People team supports corporate learning, human resources, performance management, recruiting, employer branding and employee satisfaction. Previously, she was Vice President of Marketing for M5 Networks (now ShoreTel’s Cloud Division), President of a start-up consulting company, a NYC Teaching Fellow, and a sales executive in the IT industry.

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