How does a CIO help create a learning organization?

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Richard Siemer (Former CIO, NYC Human Resources Administration)


Richard Siemer talks about the different ways in which he promoted learning and understanding across his organization including the creation of a Community of Practice Committee which operated across departments and this encouragement of voluntary mentoring between employees.

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About Author

Richard Siemer

Former CIO, NYC Human Resources Administration

As former deputy commissioner and CIO for the city’s Human Resources Administration (HRA), Siemer has often been recognized for leading the way in making the HRA more efficient while also lowering costs. The HRA provides public health insurance, food stamps, child care, home care for seniors, and many other services for more than 3 million New Yorkers. Siemer, was a 27-year employee of the HRA, has worked hard to streamline the administration’s activities. He was also appointed regional representative of the American Public Human Services Association’s IT affiliate.

Interviewed By


Phil Weinzimer

Phil Weinzimer

Author & President, Strategere Consulting

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