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Gail Forkosh (Global Head of Learning & Development, Avanade)
Gail Forkosh discusses how Avanade worked with a robotics company to develop a robotic concierge for the banking industry. She talks about how Pepper the Robot has successfully been introduced in local banks to act as a greeter and to provide information on banking products and services. According to Forkosh, the use of the robot has made the banking experience fun and increased foot traffic to the banks.