Jeanne Beliveau-Dunn is Vice President and General Manager for Learning@Cisco, Technical Services (TS) Strategy and Operations. She oversees business planning and the strategic portfolio for TS. Beliveau-Dunn is a 17-year Cisco veteran and has been in the industry for over 25 years. Her first role at Cisco was overseeing the Cisco channels sales team for global markets. Beliveau-Dunn then created the Internet Business Solutions Group (IBSG), a consulting team working with Cisco’s largest customers around the globe, establishing this team as an innovation agent.