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Murray Nossel (Author, Founder & Director, Narativ Inc)
Murray Nossel discusses why being able to listen without judgment or opinion is essential to successful storytelling in the corporate setting. According to Nossel, workplace conflicts occur because of a breakdown in understanding that is usually based on incorrect assumptions about other people. He talks about how storytelling techniques can provide a way for parties in conflict to hear factual information that can reduce conflict and encourage open discussion.