How do you articulate your L&D value proposition to stakeholders?

Jesse Jackson (CLO, J.P. Morgan)


Jesse Jackson explains that the value proposition for learning and development at J.P. Morgan Chase has a commercial focus that is fully aligned with company key performance indexes. He talks about how with learning and development they don’t think in terms of a finish line but instead focus on the journey. Jackson discusses areas of focus including keeping the organization competitive and regulatory compliant so that employees can serve customers effectively.

Jesse Jackson

CLO, J.P. Morgan Jesse is a results oriented leader with a demonstrated ability to build high performance teams and establish a culture of operational and service excellence. Possess over 25 years of banking experience in service and operations management. Proactive problem solver skilled in analyzing issues and executing solutions targeted at improving performance. Excel at partnering with cross-functional and cross-line of business groups to accelerate attainment of key performance measures.

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About the Author

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Jesse Jackson

CLO, J.P. Morgan

Jesse is a results oriented leader with a demonstrated ability to build high performance teams and establish a culture of operational and service excellence. Possess over 25 years of banking experience in service and operations management. Proactive problem solver skilled in analyzing issues and executing solutions targeted at improving performance. Excel at partnering with cross-functional and cross-line of business groups to accelerate attainment of key performance measures.

Interview By

Vaishali Jain

Vaishali Jain

Sarder TV Anchor & Former Bloomberg TV Journalist

Vaishali has been working in the media industry & Journalism for more than 14 years. She had her own CEO talk show on Bloomberg TV India called Biz Lounge, a show that she anchored and produced. Biz Lounge explored the business aspects of each company, as well as the company's leadership, corporate culture, as well as each leader's personal side including how he/she spent their free time.

Prior to that, she worked as a Management Consultant in the finance industry in New York City. She has a Bachelor’s degree in Management with a concentration in Finance and her Master’s degree in Organizational Psychology.

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