How do you articulate your L&D value proposition to stakeholders?

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Jesse Jackson (CLO, J.P. Morgan)

Jesse Jackson explains that the value proposition for learning and development at J.P. Morgan Chase has a commercial focus that is fully aligned with company key performance indexes. He talks about how with learning and development they don’t think in terms of a finish line but instead focus on the journey. Jackson discusses areas of focus including keeping the organization competitive and regulatory compliant so that employees can serve customers effectively.


About Author

Jesse Jackson

CLO, J.P. Morgan

Jesse is a results oriented leader with a demonstrated ability to build high performance teams and establish a culture of operational and service excellence. Possess over 25 years of banking experience in service and operations management. Proactive problem solver skilled in analyzing issues and executing solutions targeted at improving performance. Excel at partnering with cross-functional and cross-line of business groups to accelerate attainment of key performance measures.

Interviewed By

Vaishali Jain

Vaishali Jain

Sarder TV Journalist, and Former Bloomberg TV Journalist

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