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How do you apply the value of service?

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By on Management & Strategy, Marketing & Sales, People, Sarder Author Talks, Sarder CLO Talks
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Joe Ilvento (Author & CLO, CommVault Systems)


Joe Ilvento talks about how his time in the restaurant business helped him to understand the relationship of providing excellent service to financial rewards and business success. He discusses how a focus on customer service can be applied across the board in an organization.

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About Author

Joe Ilvento

CLO & WW Director of Talent Development, CommVault Systems

Joe Ilvento is the Chief Learning Officer and WW Director of Talent Development for CommVault Systems. Working closely with the Global VP of Strategic Human Resources, he supports the leadership and development of CommVault employees worldwide. Joe is also author of 3 books, Nobody to Somebody in 63 Days or Less, License to Sell, & License to Serve. He has a BS in Psychology and earned his Master’s Degree in Education & e-Education.

Interviewed By


Vaishali Jain

Vaishali Jain

Sarder TV Journalist, and Former Bloomberg TV Journalist

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