Tell us about your background and what your professional roles are today.
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Learning is Understanding – Fred Reichheld
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What is the greatest advice that you have received over the years?
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What is the future for NPS (Net Promoter System), and why?
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What is the NPS (Net Promoter System) Manifesto?
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How important are the frontline employees in getting net promoter done right?
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How investments in NPS leaders have tripled the stock market returns?
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What is the leadership’s role in the Net Promoter System?
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