How did you train employees to deal with problem-solving?
Horst Schulze (Author & Founding President and COO, Ritz Carlton) Horst Schulze explains the training and certification in problem-solving that was required at the Ritz Carlton under his management. He talks…
What are businesses and industry doing to address IT skill gaps?
Tracy Pound (Chair of the Board of Diretors, CompTIA) Tracy Pound, the chair of the board of directors for CompTIA (one…